As “Wi-bro OTT” we always value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. We always request the user to make sure to familiarize themselves with the limitations of software features and versions on our website or App

Please note that we do not offer any refunds as all the services that Wi-bro OTT offers are on the prepaid basis and therefore the refund/cancelation is not an available option for any amount that has been paid by the subscriber for Monthly, Quarterly, Semi-Annual or Annual or in any case and even if it is accidently purchased .

If any dispute comes in regarding payments/ refund/ cancellation of transaction(s) due to technical reasons are subject to arbitration/resolution on a case-to-case basis.

Refundable security deposit against any physical assets will be entertained only on returning the particular physical asset in working condition and that may take approximately 4-6 weeks from the date of refund confirmation from Wi-bro OTT accounts team and it will be compensated by way of a discount/credit note adjusted in the account of the subscriber(s).

Our Services may contain links to other sites/apps that are not operated by us. If you click on a third-party link or app etc. then you will be directed to that third party’s site/app and hence we strongly advise you to review the terms of conditions of every site/apps you visit. we have no control over and assume no responsibility for the content, numbers of screens/ streaming quality of the content like standard definition (SD) /High definition (HD),4k, 8k Etc. privacy policies or practices of any third-party sites/apps or services.

Any dispute shall be subject to jurisdiction of the courts at Delhi.